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Context Help

If you get lost inside our hosting Control Panel, the first step you should take is to click the Help button, which is present on each page. A pop-up window will appear. It comprises in-depth information about all the actions that you can perform on the page in question. Each pop-up menu appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast variety of tutorial videos explaining how to work with our Control Panel. They're meant for those of you who want to see how things are getting done rather than only reading articles. Thus, anyone can swiftly find their way around our web hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the answer you need, have a glimpse at our extensive Frequently Asked Questions section, which comprises questions asked by actual customers and provides real solutions. We frequently "revamp" our Frequently Asked Questions database with new questions & answers in order to encompass all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the answer you need in the FAQ section either, you can get in touch with our fantastic team of customer service technicians available 24-7-365 and eager to help you with any issue. Each support ticket you open will be answered in less than one hour (the average support ticket response time being only 20 mins), so you will not have to wait a long time to get your question answered.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 325176

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com